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FAQ
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What is your Warranty time? What do you do when defects occur?

We provide a 3 year limited warranty for the nebulizer machines. In case defects happens, we will send free replacement in your next orders or by courier. 

Can you accept OEM order?

Yes, OEM for packages is acceptable when the order quatity >500pcs with no extra cost. We also have a moulding team to develop new models for partners with designs or samples.

What is your delivery time?/What’s your MOQ?

For OEM orders, 20-25 days lead time from date of deposit; For small/trial orders, we have ready stock or within 7 days.  MOQ is not required if buyer accpet netural English packing; MOQ 500pcs for OEM orders.

What is your payment term?

T/T, L/C or DP are acceptable. For new buyers, we will start to produce after receiving a 30% deposit, the balance against a copy of the original BL or before loading.

What certificates do you have?

We have EN ISO13485:2016,  CE , FSC, and CFDA for nebulizers. 

Is your company a factory?

Yes, we are a factory located in Ningbo City, Zhejiang Province. We produce nebulizers since 2010.

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